Upon making your booking, you will be sent a confirmation email detailing your booking (“Confirmation Email”). Your place on the course is then confirmed. The Contract will only be formed when you have been sent the Confirmation Email.
Please ensure that you have given us a correct email address as this is how we will communicate with you about your booking. Upon receipt of the Confirmation Email, please check the details for accuracy and let us know immediately if there are any errors.
You must be at least eighteen years old at the time of booking to book and attend a course, note all our courses will be conducted in English.
Please note that the teachers for each course may vary and we do not commit to a particular teacher or particular items being produced on any course. All the images on the website are used for reference use only.
3. FEES AND PAYMENT
All fees must be paid in full at the time of booking to secure your place. All fees stated are inclusive of VAT at the prevailing rate.
We accept payment of fees online by credit card or debit card. If you wish to pay fees by bank transfer, you should contact us by email before making a booking.
All materials and flowers are included in the course fees.
4. NON UK RESIDENTS
Please include contact details for your UK stay when making your booking in case we need to contact you prior to course commencement.
Please ensure that your booking is confirmed and that the course is running before you make any travel arrangements. We cannot offer refunds for travel or accommodation costs.
If you do not hold a UK / EU / EEA passport, you may require a visa that allows you entry to the UK in order to take one of our courses. For more information, please see the UK Home Office website at http://www.gov.uk. It is your responsibility to determine how far in advance you need to apply for a visa if it is required, and to allow sufficient time to obtain a visa.
If you are refused entry to the UK, you will not be eligible for a refund of the course fees. If your visa is delayed, you will also not be eligible for a refund of the course fees. At our discretion, however, we will consider transferring you to another course at a later date. We require a copy of your passport and visa at least five working days in advance of course commencement. We will not allow you to join the course if you do not have the required documentation that allows you entry to the UK. An electronic copy is sufficient to confirm your place on the course. Please email us with the required documentation.
6. YOUR CANCELLATION RIGHTS
Once you have booked onto a course, you cannot cancel the Contract (unless you have statutory cancellation rights. However, if you are unable to attend the booked course, please contact us by email or telephone and we will credit the fees paid by you towards another course (subject to availability) provided that you book that other course at the same time. Nothing in these Course Terms affects your statutory rights as a consumer to cancel your booking during the period of 14 days from the booking date (provided that the course has not completed) by notifying us by post or email. In these circumstances, Bdj will refund all fees paid within 14 days of receiving your cancellation save that, if you have started to attend the course, we will be entitled to charge you for the services that we have provided to you prior to your cancellation.
7. OUR CANCELLATION RIGHTS
Please note that courses have minimum attendance levels and may be cancelled if too few bookings are received. We reserve the right to amend or cancel courses.
If we cancel a course, we shall endeavour to give you at least one week’s notice. You will have the option of transferring to another course or having a full refund of the fees. We will not be liable for any losses (including, but not limited to, travel and accommodation costs) arising as a consequence of any modification or cancellation of courses or timetabling constraints as set out above, beyond the cost of the course fee.
We may also end the Contract at any time by email (and we will not be required to refund the fees paid by you in such circumstances) if: (a) you do not make any payment to us when it is due; (b) you cease to attend the course (other than following your permitted cancellation as set out above); (c) your behaviour does not conform with our standard rules and procedures; (d) at any time (including on booking) you provide us with information which is inaccurate, incomplete or misleading or fail to provide us with information on request which may affect your ability to complete the course;(e) during the course you develop a medical condition or take medication which is a barrier to learning and in order to make the necessary adjustments to safely accommodate you on the course we would have to incur additional time and expenses that would be unreasonable in the circumstances.
We will be entitled to cancel any course or any part of a course at any time due to circumstances or events beyond our reasonable control or for any other reason. In such circumstances, we will reimburse you for the fees that you have paid in respect of the course of part of the course which has been cancelled or, if you choose, we will credit the fees paid by you towards another course. You acknowledge that we shall have no other liability to you for any loss or damage that you may suffer as a result of such cancellation.